Ayumah Asigri
Independent Nurse Prescriber
Aesthetics Nurse

Please read the following Terms & Conditions carefully before booking an appointment. By making a booking, you confirm that you have read, understood and agreed to these terms.

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Age Restriction

• Clients must be 18 years of age or over to undergo any treatment, in line with insurance requirements.

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Appointments & Bookings

• Appointments can be booked online using the booking system.

• A £50 booking deposit is required to secure all appointments.

• Appointments are not confirmed until an email or text confirmation has been received. Please check your spam or junk folder.

• Availability changes dynamically as bookings are made or cancelled.

• It is the client’s responsibility to ensure that bookings and payments are completed correctly.

• Prior to your appointment, you will be required to complete consultation forms. These must be completed before treatment.

• A full consultation is carried out immediately before treatment to assess suitability. This may include, but is not limited to, medical history, current medication, allergies, lifestyle factors and skin or scalp concerns.

• I reserve the right, as a medical professional, to decline or modify treatment if it is deemed unsuitable. Where appropriate, alternative treatment options may be discussed or a follow-up appointment arranged.

• If treatment is declined for clinical reasons, any booking fee paid will be refunded.

Consultations

• Consultations are charged at £50.

• This is fully redeemable against a future treatment, provided the treatment appointment is booked and completed within 6 weeks of the consultation.

• A consultation does not guarantee that a treatment will be performed.

Cancellations & Rescheduling

• A minimum of 24 hours’ notice is required to cancel or reschedule an appointment.

• Booking deposits will be automatically refunded within 5–7 working days if cancellation is made more than 24 hours before the appointment.

• Booking deposits are non-refundable if:

  • You cancel or reschedule within 24 hours of your appointment

  • You do not attend your appointment

• Appointments cannot be rescheduled within 24 hours of the appointment time.

Lateness

• Please arrive on time for your appointment.

• 1–10 minutes late: Your treatment time may be shortened.

• More than 10 minutes late: Your appointment may be cancelled and your booking fee forfeited.

• Lateness impacts other clients and clinic scheduling; please be respectful of this.

Payments

• All treatments must be paid prior to or immediately after the appointment.

• Payments can be made by card, bank transfer or exact cash.

Refund Policy – Services

• All treatments and services are non-refundable.

• Payment reflects the time, expertise and resources required to deliver the service, not a guaranteed outcome.

• If you have concerns following treatment, these must be raised within 48 hours so they can be reviewed and addressed appropriately.

• Where clinically appropriate, corrective advice or follow-up may be offered. Refunds are not provided.

Photographs & Records

• Pre- and post-treatment photographs are required for insurance, clinical documentation and evidential purposes.

• Treatment cannot proceed without consent for clinical photography.

• You will be given the option to opt in or out of photographs being used for marketing or social media.

• All photographs and client records are stored securely using Aesthetics Nurse Software, in line with data protection requirements.

Gift Cards

• Gift cards are non-refundable and non-transferable.

• Appointments booked using gift cards are subject to the same cancellation and lateness policies.

• Late arrival or failure to attend may result in loss of the gift card value.

• If you arrive more than 10 minutes late, the appointment may be cancelled or shortened depending on availability.

Children & Companions

• or health and safety reasons, children are not permitted to attend appointments.

• Please attend your appointment alone unless otherwise agreed in advance.

Clinic Etiquette & Behaviour

• Please arrive on time and follow clinic instructions.

• Mobile phone use should be kept to a minimum unless urgent.

• Abusive, aggressive, threatening or inappropriate behaviour will not be tolerated.

• I reserve the right to terminate treatment and refuse future bookings if behaviour is deemed unacceptable.

Refusal of Service

• I reserve the right to refuse treatment where it is deemed clinically inappropriate or unsafe.

• Professional judgement will always be exercised in the best interests of client safety.

• Where treatment is refused prior to commencement, any booking fee paid will be refunded.

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Acceptance of Terms

By booking an appointment, you confirm that you have read, understood and agreed to these Terms & Conditions.